Job Detail

Purpose:
I. Supports AmeriCU in implementing the strategy established by management.
II. Works closely with internal customers to help establish business requirements and solve business issues.
III. Plays a primary role in the analysis, design, development, documentation, implementation and support of applications for all areas of AmeriCU across single or multiple systems.
IV. Provides maintenance support for existing credit union applications and related products as directed.
V. Assists users in solving system problems and provides technical assistance to credit union staff.
VI. Investigates program errors, defines problems, debugs programs, test results, and implement changes.

Roles and Responsibilities:

1. Develops, tests, and documents report generators applying knowledge of programming techniques and computer systems.
2. Performs database changes for customized inquiries for system-generated letters and forms, and other programs as needed.
3. Evaluates user requests for new or modified programs. Consults with users to clarify program objectives in order to meet the user’s requirements.
4. Interfaces with other team members, researches and makes recommendations for new programs or changes to existing programs.
5. Assists in analyzing business problems and implement programming solutions in cross-functional project environments.
6. Integrate activities with other IT areas to ensure successful implementation and support of software integration.
7. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents programs.
8. May lead projects or coach other project personnel to ensure business application systems are developed in a way that complies with architectural standards and established methodologies and practices.
9. Responsible for operational activities such as file transmissions/tapes, posts programs such as ACH, payroll, share draft, etc. And responsible for maintaining required logs.
10. Responsible for troubleshoots hardware and software problems that include printers, PC’s, data communication devices, Epysis software, and other hardware or software defined by the Manager of Application Systems & Services.
11. Responsible for operations that requires system shutdown or power down, week-end, month-end, quarter-end and year-end duties. Additional duties include such processes as purges and updates.
12. In case of program defects, data errors, equipment failure or fatal error (crash) takes corrective action based on previously programmed steps or using standard techniques. After corrective action is taken, continues with processing.
13. Reports all problems having significant impact on schedule programs and problems not resolvable using standard or prescribed corrective measures to the Manager, Application Systems & Services or the Vice President, Information Technology.
14. Performs other duties as assigned.

Reporting Structure:

This position reports to the Manager, Application Systems & Services. 

1. Bachelor’s degree in Computer Science, Engineering or related discipline, or equivalent work experience required.
2. 3-6 years programming experience.
3. Desire to work in fast-paced team environment.
4. Good technical knowledge, with hands-on experience managing systems development in new computer architectures and environment; knowledge of relevant technology and tools.
5. Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms.
6. Strong interpersonal skills; ability to work well on cross-functional project teams and foster team commitment to tasks.
7. Will be required to work nights, weekends, or off-hours, without supervision. Subject to temporary shift changes and odd workweeks, including weekends. Month-end, quarter-end statements and reports, updates, etc. will necessitate modification of the work schedule.
8. Works with various system and related equipment, i.e. RS6000s, SQL servers, PCs, PC server, LAN/WAN, ATMs and ATM controller, CDMs, Kiosks, communications equipment, and other system related equipment which may be added to expand services to members or to enhance productivity. 

In 1985, Griffiss-Oneida FCU merged with DeWitt First Federal Credit Union in Syracuse and our name was changed again to Up State Federal Credit Union. In 1988, we also merged with Fort Drum Federal Credit Union. In 2000, we changed our Federal charter to a New York State charter and our name was changed to AmeriCU Credit Union.

AmeriCU Credit Union serves over 100,000 members throughout Central and Northern New York and beyond, and offers a complete line of financial services - including savings and investment accounts, consumer and real estate loans, credit cards, our own proprietary ATM network and toll-free automated TeleLink service. AmeriCU is also a member of many ATM networks.

Branch offices are located throughout Northern and Central New York State. All members' regular accounts and IRAs are insured up to $250,000 by the NCUA.

Most importantly, the concept and philosophy of the credit union movement's beginnings - co-operative field of membership, one member one vote, education and affordable credit - are still integral parts of our daily operation and are what set us apart from our competitors. The credit union creed of "Not for Profit, But for Service" carries on in a movement created to serve the people.